# Laboratory Revenue Cycle Management Automation | Flobotics Canonical: https://www.flobotics.io/who-we-help/laboratories --- [Home](https://www.flobotics.io/)/[Who we help](https://www.flobotics.io/who-we-help)/Laboratories Diagnostic & pathology laboratories # Your lab systems do the heavy lifting. We automate the work between them. Prior authorizations, missing medical records, reconsiderations and denied claims. We automate the manual work [connecting your LIS, XiFin, and payer portals](https://www.flobotics.io/data-integrations). [Talk to us →](https://www.flobotics.io/contact)[What we’ve built in XiFin](#xifin) XIFIN · IN PRODUCTION 61automations involving XiFin 16workflows with UnitedHealthcare What they do - Medical record uploads - Missing-document requests - Reconsiderations - Appeals - Payer status checks - Updates back to XiFin Proven in XiFin ## We know XiFin. We’ve built 61 automations around it. 61 automations involving XiFin are running in production, including 16 workflows with UnitedHealthcare. We don’t change XiFin or replace it. The automations do the work around it, in payer portals, Availity, email and scanned mail, and write every result back to XiFin. Some payers have an API and some only have a portal. We use whichever works for each payer. [See what we’ve automated →](https://www.flobotics.io/case-studies) EXAMPLE · UNITEDHEALTHCARE RECONSIDERATIONS What the automation does, every day - Pulls the denied accessions from XiFin. - Downloads the related medical records. - Matches each record to the right UnitedHealthcare claim. - Uploads the documents and submits the reconsideration. - Updates the claim status in XiFin and sends the team a summary. ~50denials handled a day 30 sper case, down from 6 minutes ## Laboratory revenue cycle management workflows 01 ### Pre-accession workflows Orders and authorization requests often arrive before an accession exists in XiFin. We can capture the information when it arrives, start the work early, and connect it to the accession once it’s created. 02 ### Document intake & matching We digitize incoming mail and faxes, read them, match each document to the right accession and post it in XiFin. Documents that don’t clearly match go to your team. 03 ### Missing records & UHC appeals Our automations retrieve supporting medical records, upload missing documentation to UnitedHealthcare, submit reconsiderations and update XiFin. 04 ### Prior authorization & denials We gather clinical documentation, [prepare authorization packets](https://www.flobotics.io/agents/prior-authorization-automation), submit requests, follow up with payers, and [process routine denial corrections](https://www.flobotics.io/agents/denials-management-automation). 05 ### Account cleanup in XiFin We automate routine XiFin housekeeping: overrides, incorrect balances, adjustments, write-offs and refunds. See how [claims processing automation](https://www.flobotics.io/agents/claims-management-automation) handles claim preparation, submission and payer follow-up. [Explore revenue cycle management automation →](https://www.flobotics.io/rcm-automation) ## Proven in production [ Client caseDenials Management 80%of a 3,000-claim backlog cleared in three weeks. ### XiFin and UnitedHealthcare reconsideration automation Read the case study → ](https://www.flobotics.io/case-studies/50k-saved-in-1-month-ai-agent-for-denials-management) [ Denials Management 10 min → 55 secper denied claim. ### PathGroup denial processing automation Read the case study → ](https://www.flobotics.io/case-studies/up-to-80-higher-throughput-in-rcm---denials-management-automation) [ Client casePre-Auths 8–12 min → under 1 minper prior authorization packet. ### Prior authorization for a genetic testing lab Read the case study → ](https://www.flobotics.io/case-studies/90-faster-packet-submissions-prior-authorization-automation) [Explore our laboratory case studies →](https://www.flobotics.io/case-studies) Talk to us ## Show us where your lab gets stuck. Accessions waiting on authorization, payers waiting for records, denials piling up in a queue. Show us the work, and we’ll tell you what can be automated and whether it pays off. [Book a 30-minute call →](https://tidycal.com/team/flobotics/flobotics-intro-call-w)[Send us a message](https://www.flobotics.io/contact) 30-minute callKarl MielnickiCo-founder, CTO Walk me through the process your team does by hand. I’ll tell you whether it’s worth automating and how I’d approach it. Karl