# What We Do: AI, RPA & UiPath Automation | Flobotics Canonical: https://www.flobotics.io/what-we-do --- [Home](https://www.flobotics.io/)/What we do What we do # AI agents, RPA and UiPath, implemented and run inside your systems. Advice is the easy part. We implement automation inside the systems you already use, then operate and improve it with your team, from the first workflow to a Center of Excellence. [Talk to us →](https://www.flobotics.io/contact)[How we price](https://www.flobotics.io/pricing) 1,000+ automations delivered 10+ industries automated Official UiPath partner Five things we do [01AI & AutomationAI agents, RPA bots and workflow automation.→](https://www.flobotics.io/ai-automation) [02Data & IntegrationsConnect systems and move data without retyping.→](https://www.flobotics.io/data-integrations) [03Dedicated TeamsDevelopers, analysts and support inside your team.→](https://www.flobotics.io/dedicated-teams) [04Maintenance & SupportWe monitor, fix and take over automations.→](https://www.flobotics.io/maintenance-support) [05UiPath ServicesCertified developers and license advice.→](https://www.flobotics.io/uipath-services) 01 Implement AI + automation ## Automation that plugs into what you already run. EHR, LIS, payer portals and back office. No API required, no replatforming. AI agents, RPA, UiPath or an integration: your goals and systems decide the tools. Reads and decides ### AI agents Read faxes, PDFs, portals and scanned insurance cards the way a trained coordinator would, check them against your rules, then act in your systems. Works the screens ### RPA Software robots that work through the same applications your staff use today, including systems that have no API at all. Moves the work ### Workflow automation Queues, follow-ups and exception routing, so only the cases that need judgment reach a person, with the fields already filled in. Connects systems ### Integrations Data carried between systems that don’t talk to each other: EHR to claim, LIMS to payer portal, legacy EHR to a booking app. AI agents for revenue cycle [AI agent→ ### Eligibility Check Plan type, effective and term dates, PCP assignment, copay, deductible and COB, checked end to end. 80%automated by the agent ](https://www.flobotics.io/agents/eligibility-check-automation) [AI agent→ ### Prior Authorization Gathers documentation, fills the forms, selects CPT/HCPCS codes and submits through payer portals. 60% fasterpre-auth turnaround ](https://www.flobotics.io/agents/prior-authorization-automation) [AI agent→ ### Claims Management Clearinghouse reconciliation, payer responses and adjudications, with stuck claims flagged and followed up. 99%payment tracking accuracy ](https://www.flobotics.io/agents/claims-management-automation) [AI agent→ ### Denials Management Analyzes each EOB, finds the CARC/RARC root cause and builds the appeal packet for resubmission. 4x fasterre-submission turnaround ](https://www.flobotics.io/agents/denials-management-automation) Revenue cycle work we automate Patient registration & intakeInsurance eligibility verificationPrior authorizationBenefits verificationCharge captureMedical coding (ICD-10, CPT)Claims submissionClaims scrubbingDenial detectionDenial management & appealsPayment postingPatient billingAccounts receivablePatient collectionsCross-platform data validationRevenue reconciliationReporting & analyticsCompliance checksAppointment schedulingPatient communicationDocument managementData entry & migrationPayer portal navigationContract & payer rate validation [Custom RCM automation →](https://www.flobotics.io/rcm-automation) [Business process automation →](https://www.flobotics.io/business-process-automation) How every agent works - Read. Referrals, requisitions, EOBs, 835s, denial letters. - Decide. Payer rules, codes, eligibility and completeness, checked against your rules. - Act. Submit, post, route, request. In your systems, with your access rules, logged step by step. - A person on every exception. Clinical decisions are never automated. 02 Build dedicated automation teams ## A Flobotics team that works as part of yours. Developers, analysts and support that work as an extension of your team, for as long as the work needs them. They build, implement, operate and maintain your automations alongside the people who do the work today. What the team does - Goes through your workflows with you and decides what is worth automating. No generic bots you don’t need. - Builds automations around your systems, your rules and your real-world constraints. - Keeps process discovery going, so new bottlenecks are found and added to the backlog. - Monitors, maintains and improves what runs, and measures success in your hours and dollars. - Talks to you directly. No call screeners: you speak to people who build automations. The team communicates effectively and is proactive both in the product discovery and development stages. I love the business drive of the team as well as their flexibility and readiness to address all the needs. Kamil WalczakProduct Lead, DocPlanner How a long partnership grewSugar producer · case study One of the largest sugar producers in the world came to us after another RPA vendor. It became one of Flobotics’ longest and most successful partnerships. - Started with critical processes in controlling and finance. - Deployed attended bots first, so employees could build trust and familiarity with automation. - Expanded into client service, sales and logistics. - Ongoing process discovery workshops identified new SAP bottlenecks. - Optimized the client’s Center of Excellence by gradually shifting from attended to unattended bots. 4,685hours of manual labor saved per year [Read the case study →](https://www.flobotics.io/case-studies/sugar-producer-automation) 03 Deliver UiPath automation ## Official UiPath partner. Tech-agnostic by choice. Certified UiPath developers and license advice, from the first robot to a Center of Excellence. Your goals and needs dictate the tools, and you only pay for what’s truly needed. Official partner - End-to-end stackFrom the first robot to a Center of Excellence. - Certified expertsCertified UiPath developers build your automations. - License advisoryWe optimize the license costs, so you only pay for what’s truly needed. - Tech-agnosticYour goals and needs dictate the tools, UiPath or not. - 100% ROI focusYou gain a vetted automation partner. UiPath work you can read about [DocPlanner ### UiPath recommended us as the development partner UiPath built a simple PoC of one automation, then recommended Flobotics. We rewrote it from scratch into a system for 10+ EHRs in four markets. →](https://www.flobotics.io/case-studies/docplanner) [Global View ### One UiPath developer, under three weeks The full implementation, including testing, took a single UiPath developer less than three weeks. →](https://www.flobotics.io/case-studies/global-view-automation) [Sugar producer ### SAP automation with UiPath UI automation and scripting in SAP across multiple language versions, from attended to unattended bots. →](https://www.flobotics.io/case-studies/sugar-producer-automation) [PRMG ### We saved $2 Million from a 50% improvement for PRMG using UiPath! Loan processing automation for a mortgage lender. →](https://www.flobotics.io/blog/flobotics-prmg-loan-processing-rpa-automation) From our UiPath developers [UiPath Licensing Simplified: How BPO Makes Automation More AffordableKarl Mielnicki · May 16, 2025→](https://www.flobotics.io/blog/business-process-outsourcing) [What Does The “UiPath Certified Developer” Title Actually Mean?Karl Mielnicki · November 26, 2021→](https://www.flobotics.io/blog/uipath-certified-developer-title-meaning) [UiPath’s Agentic AI: Orchestrating Autonomous Agents in Enterprise AutomationBart Teodorczuk · May 15, 2026→](https://www.flobotics.io/blog/uipaths-agentic-ai-orchestration) [Solutions Management Feature in UiPath: How Does It Work?Dominik Put · January 24, 2024→](https://www.flobotics.io/blog/uipath-orchestrator-new-features) [What You Need to Know About Task Mining & UiPathBart Teodorczuk · July 28, 2023→](https://www.flobotics.io/blog/task-mining-uipath) [UiPath vs. Power Automate: Which RPA Tool To Choose?Bart Teodorczuk · June 27, 2022→](https://www.flobotics.io/blog/uipath-vs-powerautomate) 04 Turn manual workflows into production systems ## From one process on a call to software your staff rely on. Today, almost anything is automatable. The real work is deciding what makes business sense, then keeping it running every day. - ### We set up a call to assess your needs We go through your workflows together, understand how you operate and identify what might make sense to automate. - ### We measure potential ROI Will it reduce cost or increase throughput? Does it make business sense? Will it deliver tangible profits? If the answer is no to any of those, we tell you. - ### If it makes sense, we automate it your way Designed around your systems, rules and constraints. It plugs into what you already use: Epic, Meditech, athenahealth, payer portals included. - ### We run it and keep it working We monitor, maintain and improve what runs. Anything unclear goes to your staff with the fields already filled in. What production looks like in deployments we have written up [Exceptions go to people ### Edge cases reach the right employee For DocPlanner we built an exception system that notifies clinic employees about patients and appointments that need their manual action. DocPlanner case →](https://www.flobotics.io/case-studies/docplanner) [Monitoring you can see ### Bots with a supervisor and dashboards An RPA Supervisor Tool for bot monitoring and BI dashboards, plus automated deployment for every new facility, with no developer needed. DocPlanner case →](https://www.flobotics.io/case-studies/docplanner) [Errors are reported ### Administrators hear about problems Error handling for system and business exceptions, with automated email notifications to administrators when issues occur. Global View case →](https://www.flobotics.io/case-studies/global-view-automation) I appreciate their understanding and the way they grasp the needs of our business. Their overall knowledge, beyond the RPA, has been great as well. They also provide a high quality of security to protect the confidentiality we require. Rosemary AngstenCOO, DART Chart Systems [What Should the Model RPA Development and Implementation Process Look Like?Radek Moczydlowski · January 25, 2022→](https://www.flobotics.io/blog/rpa-development-process) [What Is RPA Testing, How to Do It & Why It MattersBart Teodorczuk · January 2, 2024→](https://www.flobotics.io/blog/rpa-testing) [The Distinction Between Attended and Unattended Bots in RPAJacek Żukowski · October 7, 2024→](https://www.flobotics.io/blog/attended-unattended-bots) Pricing, in the open$20,000 – $35,000 Typical RCM automation projects fall in this range. The exact price depends on workflow complexity, the number of systems, volume, reporting or audit needs, data availability and special payer or clinic rules. We can give you a rough ballpark in the first 15 minutes of call one. [How we price →](https://www.flobotics.io/pricing)[Estimate your ROI](https://www.flobotics.io/roi-calculator) Talk to us ## Show us the process your team is tired of doing manually. Let Karl, our CTO, take a look. It’s 30 minutes with the person who designs the automations, not a sales script. [Book a call with Karl →](https://tidycal.com/team/flobotics/flobotics-intro-call-w)[Send us a message](https://www.flobotics.io/contact) 30-minute callKarl MielnickiCo-founder, CTO Walk me through the process your team does by hand. I’ll tell you whether it’s worth automating and how I’d approach it. Karl