# Evidence-Based Treatment Centers of Seattle (EBTCS) Canonical: https://www.flobotics.io/blog/evidence-based-treatment-centers-of-seattle-ebtcs Author: Michał Rejman Published: 2026-09-06 Updated: 2026-09-01 --- [Home](https://www.flobotics.io/)/[Articles](https://www.flobotics.io/blog)/Evidence-Based Treatment Centers of Seattle (EBTCS) [RPA](https://www.flobotics.io/blog?category=rpa) # Evidence-Based Treatment Centers of Seattle (EBTCS) [Michał RejmanChief Marketing Officer at Flobotics](https://www.flobotics.io/our-editorial-team#rejman) Published September 06, 2026Updated September 1, 2026 On this page - [Client](#client) - [The Challenge](#the-challenge) - [The Solution](#the-solution) - [The Outcome](#the-outcome) Book a callWant to talk about it? 30 minutes with someone who builds automations, not a sales script. [Talk to us →](https://www.flobotics.io/contact) Share [](#)[](#) ## Client The Evidence-Based Treatment Centers of Seattle(EBTCS)is a network of specialty mental health clinics in the Seattle region, providing in-person and telehealth services. ## The Challenge EBTCS wanted to integrate its sales workflows with its patient management infrastructure by creating [interoperability between Salesforce and the Valant EHR system](https://www.flobotics.io/blog/interoperability-in-healthcare). While Valant is well-suited for mental health organizations, it does not offer a publicly accessible API.As a result, patient data had to be manually transferred between systems by staff, creating repetitive, time-consuming work. EBTCS leadership recognized the need to eliminate manual data movement and automate the process. ## The Solution Flobotics built an automation that runs every three hours, logging into Salesforce to retrieve newly scheduled opportunities representing new patients. The bot then logs into the Valant EHR,checks for existing patient records to prevent duplication, and [creates new patient profiles using Salesforce data](https://www.flobotics.io/blog/data-entry-automation-healthcare). The automation transfers personal details, assigned provider and facility, Medicare and Medicaid information, guardian data, and patient preferences. After completion, the patient status is updated in Salesforce and a summary report is sent to selected team members. Additional automations were implemented, including demographic data synchronization from Valant to Salesforce, PDF file transfers from Salesforce to Valant, billing error detection in the Valant Pending Transaction Queue, and voicemail transcription. ## The Outcome From day one, the automation processed dozens to hundreds of cases per week. Manual handling took approximately five minutes per case, while the bot completes each case in under fifteen seconds, achieving a 20x speed increase with no human involvement. Due to the scale of operations, EBTCS incurred no licensing costs, as Robocorp’s free plan fully met their needs. The client also gained access to real-time performance monitoring and reporting dashboards. EBTCS,thank you for your trust. We continue to support organizations seeking system interoperability through practical automation solutions. Let’s talk! It’s a 30-minute call. Within the first 15, we’ll know if automation works for you. [Book a call →](https://tidycal.com/team/flobotics/flobotics-intro-call-w) Written byMichał Rejman Chief Marketing Officer at Flobotics. [More from Michał](https://www.flobotics.io/our-editorial-team#rejman) Talk to us ## Show us the process your team is tired of doing manually. Let Karl, our CTO, take a look. It’s 30 minutes with the person who designs the automations, not a sales script. [Book a call with Karl →](https://tidycal.com/team/flobotics/flobotics-intro-call-w)[Send us a message](https://www.flobotics.io/contact) 30-minute callKarl MielnickiCo-founder, CTO Walk me through the process your team does by hand. I’ll tell you whether it’s worth automating and how I’d approach it. Karl